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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Tamara Siems

October 31, 2026

5 out of 5 rating by Tamara Siems
"Michelle helped us get all the correct insurance we needed, she also made sure we were informed and had the knowledge that we needed to make an informed decision. This is why we like Gary Brock’s State Farm they are great!"
We responded:
"Tamara, we love that you love our team too! We are thankful that you see the value in having an insurance team who does its best to help you get just the right coverage for your home, autos, life insurance and more. Thanks for placing your trust in us! We work hard to provide the best rates, coverage and service in the industry! Be sure to tell others to give us a call for the same great experience. ~ Gary"
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Cindy Meyer

October 30, 2026

5 out of 5 rating by Cindy Meyer
"Increased our coverage for much less than our previous company. Michelle is great to work with. Very helpful and pleasant.
Highly recommend this company for home and auto."
We responded:
"We love hearing all of this! Welcome to Gary Bock State Farm! You will love all of our team. We are hear to help you have just the right coverage, at the best possible rate, and we will be here for you when claims happen. Be sure to tell others to give our offices a call for top-tier service, rates on all auto, home, renters, life, med sup coverages and more! ~ Gary"
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Rick Dunlevy

October 27, 2026

5 out of 5 rating by Rick Dunlevy
"Michelle is wonderful!!!"
We responded:
"Rick, I am in agreement to your 5 Star comment! Michelle is one of our top notch team members. Have your friends, coworkers, family give Michelle a call at Gary Bock State Farm. They will be thankful you did! ~ Gary"
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Demitri Ferneau

October 27, 2026

5 out of 5 rating by Demitri Ferneau
"I had amazing help. Michelle at state farm was there to get me a qute the same day i asked. Wonderful service."
We responded:
"Demitri. You are a 5 Star for giving us such a nice review. We, as a team, work hard to bring the best service and rates with knowledge about insurance to every customer. Be sure to refer others to us. That definitely makes us smile when we can helps others in the same way! ~ Gary"
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Miranda Waterman

October 26, 2026

5 out of 5 rating by Miranda Waterman
"Michelle was great to work with, she was very knowledgeable and super nice!"
We responded:
"Miranda,
Thank you for the 5 Star review. Michelle is certainly one of our top team members, with years of experience, professional and overall helpful personality and knowledge, she is definitely one who loves her job and especially loves to help others find their best rate for auto, home, life and other insurance coverages. Be sure to tell others to give Michelle a call for their quote. She is ready to help! ~ Gary"
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Tim Ryan

October 13, 2026

4 out of 5 rating by Tim Ryan
"Caleb was very helpful, and worked to get me the best price he could"
We responded:
"Thanks Tim for leaving your first google review. If there is any way to make your experience a 5 Star review, please let me know directly. We are here to help make insurance easy, with great savings and service. ~ Gary"
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Edward Bunch Jr.

October 2, 2026

5 out of 5 rating by Edward Bunch Jr.
"Helpful careful patient time Adventure all my needs were covered I will recommend c a lab"
We responded:
"Thanks Edward. It was great speaking with you yesterday. We are glad to be able to help you with all your insurance needs. Be safe on the road out there, my friend. ~ Gary"
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Saterrica Harris

October 1, 2026

5 out of 5 rating by Saterrica Harris
"Caleb was AWESOME!!! He cut my rates by more than 50% 🥳🤯 He made sure that I understood what I was purchasing, and did a great job describing and selling the product 😊"
We responded:
"Saterrica, thank you for the 5 Star Google review. I am so glad to hear that Caleb did such a great job helping you save $$ and help you know what you are getting and needing for coverage. Every one of our team are dedicated to finding the best rate, providing the best service and being there for you when you need us. Be sure to refer other friends/family to Gary Bock State Farm for their insurance needs too. We promise to do our very best for everyone, every time! ~ Gary"
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William Fuentes

September 23, 2026

5 out of 5 rating by William Fuentes
"A sido muy satisfactoria la llamada la solución la repuesta a mi solicitud de seguros de auto confiable hábla hispana muy fácil de solucionar cual quier duda o inconvenientes state Farmer es la solución"
We responded:
"Gracias por la reseña de cinco estrellas. Nos encanta que hayas elegido a Gary Bock para todas tus soluciones de seguros. Ayudamos tanto a personas que hablan español como inglés con excelentes opciones de seguros. ~ Gary"
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Patti Delatorre

September 22, 2026

5 out of 5 rating by Patti Delatorre
""5 stars for Dalia at State Farm! She provided outstanding service and had my quote back to me the exact same day. Professional, prompt, and super helpful—I highly recommend working with her!""
We responded:
"Patti, thank you for the 5 Star review. It is great to hear that Dalia helped you with your insurance quote and that it went smoothly and efficiently. We do our best as an agency to provide top-notch rates, customer service and more. Consider sending others to us for the same great experience. A positive word to others means so much to all of us! ~Gary"
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Linda Schroeder

September 13, 2026

5 out of 5 rating by Linda Schroeder
"Gary was very helpful with everything - i inadvertently let my auto insurance lapse(not renrwing different payment since my debit card got hacked) He straightened out policy within a day! Thank you so much!"
We responded:
"Linda, your 5 Star review is so sweet. Thank you for taking a moment to do one for us. We certainly know that sometimes life happens, like you mentioned. We were glad to help you get everything back up and in place. This is part of the top-notch service that so many of come to love about our agency. Be safe. Talk with you again soon. ~ Gary"
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Brian Hanus

September 11, 2026

5 out of 5 rating by Brian Hanus
"Great people to work with family atmosphere they are always there to help you"
We responded:
"Thanks Brian. We do our best to get you the best rates, and help you feel a part of the State Farm family, for sure! Send others our way for the same great rates, service and we will be glad to adopt them as part of our State farm family too! ~ Gary"
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Dave Rodda

August 28, 2026

5 out of 5 rating by Dave Rodda
"State Farm and Michelle Eifert were great to work with. She answered all my questions and had good suggestions for the coverage I needed."
We responded:
"Thank you, Dave! We’re so glad Michelle was able to answer your questions and help you find the right coverage. We truly appreciate your kind words and are happy to have you with Gary Bock State Farm for your insurance needs! Send others you know our way, both you and they will be glad you did! ~ Gary"
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Stephanie Fordyce

August 21, 2026

5 out of 5 rating by Stephanie Fordyce
"Just switched my home owners insurance over to State Farm, Caleb was very good to work with. Got my quote fast and answered all my questions. Thanks Caleb for all your help."
We responded:
"Stephanie, thank you for choosing Gary Bock State Farm for all of your insurance needs. I am glad that you found Caleb so great to work with. He is definitely one of our top team members. We look forward to helping you for many years to come. Be sure to tell others that you know to give us a call for knowledgeable team members, great rates and great service. We serve others in Iowa, Illinois and Minnesota. You can be rest assured that we are here to help you when life happens! ~Gary"
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Christie W

August 18, 2026

5 out of 5 rating by Christie W
"Gary Bock - State Farm has been a tremendous resource to navigate all of our insurance needs. He and his team take time to recommend options and walk you through the process."
We responded:
"Thank you, Christie, for the wonderful review! We’re so glad to hear that you find the value in our agency to help you with all of your insurance needs. We pride ourselves in helping wholistically cover your needs so that you have peace of mind, when life (claims) happen. We are here for you. Be sure to tell others to give us a call too. They will be glad that you did! ~ Gary"
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Delphina Olson

August 11, 2026

5 out of 5 rating by Delphina Olson
"Michelle,thank you so much for everything you did for Cliff and I.You were so caring and helpful,plus you did such a great job of finding us a great deal on our rates.Im so grateful I found you.I will be dropping off my life insurance for you to take a look. Phina."
We responded:
"Phina, thank you for taking a moment to give us a 5 Star review. We know that in todays world it can be hard to find caring, understanding, and helpful people willing to listen, research and understand you and your needs. We are glad you found us. We are and will be here for you. We look forward to helping you with your life protection needs too. See you soon. ~ Gary"
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Theresa Christensen

July 29, 2026

5 out of 5 rating by Theresa Christensen
"I hit a deer and they helped the process along everytime I called to see the progress and every time I had a question it was answered"
We responded:
"Thank you, Theresa, for the great review! We’re glad we could help make the claims process as smooth as possible and be there to answer your questions along the way. We appreciate your trust and are always here when you need us! ~ Gary"
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Brittney Woolery

July 29, 2026

5 out of 5 rating by Brittney Woolery
"Your agent is amazing! Always able to answer our questions. Very friendly"
We responded:
"Brittney, Thanks for the 5 star review! I would say that Jordan is definitely a top in our agency. She is so good at helping with service and claims! She helps make things easy when it comes time to make a claim or as simple as make a payment. Thanks again for the great review! ~ Gary"
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Makalah Reed

July 29, 2026

5 out of 5 rating by Makalah Reed
"Great customer service"
We responded:
"Makalah, thank you for noticing our work on customer service. We are a team who loves to give our best every time. In a time where so many don't care about their customers, especially in the insurance industry, we try to be the ones who actually care and who are knowledgeable about insurance products and how they work to help serve you before and during the claim. Be sure to tell others to come to Gary Bock State Farm for top notch customer service...and our amazing rates will make them smile too. ~ Gary"
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Shawn Harrington

July 27, 2026

5 out of 5 rating by Shawn Harrington
"Always very good at communicating throughout the process. Gary and team are extremely responsive and follow up is top notch!"
We responded:
"Shawn, Thanks for taking a moment to share your experience with my agency. You have been a loyal customer for years and can certainly speak from experience how my team works. We do our best to communicate effectively and reply as quickly as possible. Be sure to tell others you know from around Cedar Falls, Waterloo, all over Iowa, Minnesota, Illinois and soon to be Missouri to call Gary Bock State Farm for all their insurance needs. We enjoy receiving referrals of other friends/family/co-workers and more. We are here to help before (and when) life happens! ~ Gary"
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General Xontractor

July 16, 2026

5 out of 5 rating by General Xontractor
"Agents Jordan and Susan kept things easy going and professional getting quotes and insurance I needed"
We responded:
"Thanks for the great review! I am so glad that Jordan and Susan were able to take care of your insurance needs. Tells others to give us a call for a great quote and great service. They will be so glad they did! ~ Gary"
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John Novak

July 15, 2026

5 out of 5 rating by John Novak
"There simply are NO words to describe how customer oriented and caring Gary, Susan, and his entire State Farm team are; first and foremost, getting to personally know you for better understanding how best to serve and "armor" you on the insurance side. Never pressuring.....always thoughtful. Rest assured you're never just another number in Gary's State Farm family. He's not happy until you are. Our Toledo area genuinely has a small town treasure with this State Farm Agent! Thank you. Gary and Team. 🤩"
We responded:
"Thank you so much for your thoughtful review, John! Your kind words truly mean a lot to me and my team. It has been great to help you both with your insurance needs over the past few years and look forward to helping you for years to come. You have certainly seen how we deliver at time of claims and more. Be sure to send others our way for all their auto, home, life and Med S needs. We are here to listen to your needs and to find just the right solutions to give you great coverage, rates and service. ~ Gary"
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Carter Kriegel

July 15, 2026

5 out of 5 rating by Carter Kriegel
"The process was easy and the customer service was great!"
We responded:
"Thank you for your review, Carter! I'm glad to hear the process was easy and that you had a great customer service experience. I appreciate your trust in my team and look forward to being here whenever you need us! ~ Gary"
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Treva Kirchmann

July 15, 2026

5 out of 5 rating by Treva Kirchmann
"Michelle was great!!"
We responded:
"Treva. We agree. Michelle is one of our rock star team members. She knows insurance and loves to help others find the right products for the right price. From auto to renters, home to life coverages, she is one to call for help. Be sure to tell others to give Gary Bock State Farm a call for a quote. Have them ask for Michelle. They will be glad that you referred them to us! ~ Gary"
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Jake Phillips

July 13, 2026

1 out of 5 rating by Jake Phillips
"Returned call from Angela, i didn't get Angela but i got her coworker. Rudest person I've talked to in a while and i work in service. Accused me of not calling back my customer for 2 years. didn't ask me about it, accused me of it. The unit got here in June, the claim is 2 years old but it has never been here, until June. I'm not even the advisor on that which i was accused of being that to. She had no facts correct but started slinging accusations anyway. VERY unprofessional."
We responded:
"Jake, thank you for giving us this review so that I could do more research on your concern. First, I found that you are not a customer with Gary Bock State Farm. In fact, as I researched your concerns I found that you are actually an employee at Camping World in Cedar Falls Iowa. It appears that you are in the service/body shop/department at Camping World Cedar Falls Iowa. I also found that one of our customers who had a claim from Aug 2024 is finally able to get her camper in for repair at Camping World. What I also learned is that my customer dropped off her camper 5 weeks prior for an estimate and subsequent repair. My customer also called repeatedly to Camping World Cedar Falls and after many attempts, no one from Camping World would return her calls. Come to find out, Camping World logged her camper under the WRONG NAME. No wonder she is frustrated with Camping World in Cedar Falls. When our insured couldn't get calls back from the service/body shop advisor, she called my office for assistance in reaching someone for help at Camping World in Cedar Falls. I am personally thankful that my team would care enough for our customers to make calls for them to your facility to ask enough tough questions to finally get some answers for our insured so that they can get the help that they deserve. I am confident that my service/claims team was able to ask those tough questions of you, not in a rude way, but rather in a straight-forward way so that both our customer and Camping World can get this claim moving forward and finalized for the insured, under the correct owner/insureds name. As my team mission states, "we are here for you before life happens" I guess I should change it to include "here for you before and when life happens." I/we look forward to seeing her claim come to a good resolution very soon. ~ Gary"