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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andrew Sebetka

October 27, 2025

5  out of  5
rating by Andrew Sebetka
"Great group to work with had a wonderful experience and saved me a lot of money"
We responded:
"Thank you for your kind words, Andrew! I’m so glad we could provide a great experience and help you save. We truly appreciate your trust and look forward to continuing to serve you!"
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Tiffany Matney

October 23, 2025

1  out of  5
rating by Tiffany Matney
"Well… Dalia would always say she was going to do something and then I never heard back. She said they apparently sent my insurance information to my bank showing I had proof of insurance. My bank contacted me and said they did not get anything. So I contacted Dalia again. Once again said she sent it and then once again got another again saying no proof of insurance, so now they are trying to add it onto my car loan even though I have had insurance!!! Also I got special event insurance added on to my renters insurance supposed to be for one day but it never got taken off so I have been paying on special event for the past two months. I added my husband on my insurance and I got quoted something from Dalia and it was all good. Then I get something in the mail saying my insurance is going to be canceled and they have to make a new policy for us since I added him, which I am not sure why when mine was not up until December but whatever thats fine. But then I have only been trying to contact someone about getting that done for the past month and trying to contact someone is a joke. Dalia used to message me personally on her facebook and now she tells me to keep it through the state farm phone number after I called one day since I could not get her to respond, I have messaged them eight times between today and yesterday trying to get my insurance figured pit as it canceled this morning. I tried calling and they tell me Jordan will have to call back. Nothing but a joke! Good luck getting them to respond to you! I am not sure why they would not want my business and money but I cannot do my own quote and getting them to reply is seriously such a JOKE! When I called about a month ago when I thought I got everything figured it, I told them I was thinking about switching then and they tell me oh I don’t think you want to do that but yet here we are a month later and nothing but problems with state farm in Tama! I hope everyone else gets better business and communication from them than I did! ALSO, I had a rock from a semi cause damage to my brand new 2025 car. A rock from the semi hit the hood and then bounced up and got the windshield, causing it to spiderweb. So I could not drive it as there was damage to both but the windshield was unsafe and in my view to drive. But GUESS WHAT, I had renters on my policy for my car and could have got a car two weeks ago when it happened but just got it two days ago because they have poor communication so I was stuck at home for two weeks without a vehicle to drive. I will find somewhere else to get insurance for two vehicles and renters insurance since they apparently do not want my business, which is fine. Again, I hope this is only the case for me and not for others because it is awful customer service!"
We responded:
"Tiffany, responding to your duplicate review...Tiffany, thank you for letting us know of your experiences. As I read your review I always recommend that you contact our office directly, and not messaging staff via such social media tools as their personal FB or messaging as they may be gone on vacation, or it may be on a weekend, when they aren't able to respond, plus your messages cannot be seen by the entire team for accountability to complete your service needs. As I researched your concern, I do see that our office communicated via our main office text line responding to your seventeen texts since between October 20 - October 22, 2025 with the information you requested including a copy of your declaration pages showing your coverage that is in force. Again, we are sorry that Dalia wasn't able to respond via her personal FB account in a timely manner. She certainly is a very busy staff member serving so many that come to us for great rates and great service. We look forward to helping you with your insurance needs into the future. If there is something that you still need assistance with please don't hesitate to let my office know. "
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Cory Mork

October 10, 2025

5  out of  5
rating by Cory Mork
"Dixie was fantastic and easy to work with. 10/10 service."
We responded:
"Thank you so much, Cory! We’re thrilled to hear that Dixie provided fantastic service and made the process easy for you. Your kind words mean a lot, and we look forward to assisting you with your vehicle insurance needs in the future!"
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Mindy Jorpeland

October 4, 2025

5  out of  5
rating by Mindy Jorpeland
"Dalia was great to work with and saved us a bunch in our insurance . I also like the fact that the office is local. Highly recommend! A+++"
We responded:
"Thank you so much, Mindy! We’re thrilled to hear Dalia could help save you on your insurance and provide excellent service. Your kind words and recommendation mean a lot!"
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Sheila Lynn Brown

October 3, 2025

5  out of  5
rating by Sheila Lynn Brown
"I was able to get my renters insurance for a reasonable price. Plus the agent was able to give me an understanding of what was going to be paying."
We responded:
"Thank you so much, Sheila! We’re glad to hear you were able to get your renters insurance at a great price and feel confident about your coverage. We truly appreciate your kind words!"
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JaneBob

September 30, 2025

5  out of  5
rating by JaneBob
"Awesome agency, would highly recommend!"
We responded:
"Thank you for taking a moment to let us know how we are doing. At Gary Bock State Farm we strive every day to provide the best in customer service, and knowledgeable staff that can help you make the right decision for auto, home, renters, life, business and farm/ranch insurance. Thanks again for the 5 Star review. We appreciate you! "
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Vero Lopez

September 25, 2025

5  out of  5
rating by Vero Lopez
"Excelente servicio . Confiable en todo momento"
We responded:
"Gracias Vero!"
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Russell Pleggenkuhle

September 24, 2025

5  out of  5
rating by Russell Pleggenkuhle
"Great service. Made switching insurance very easy and a breeze. Couldn’t be happier with the service."
We responded:
"Thanks Russell. We appreciate you placing your trust in Gary Bock State Farm for all your insurance needs. We look forward to helping you save $$ and have great coverage for years to come! Be sure to tell other friends and family to give us a call for the same great personal customer service and rates. They will be glad you did! "
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Jimmy Harris

August 28, 2025

5  out of  5
rating by Jimmy Harris
"Everyone in the office is very easy to work with!"
We responded:
"Thanks Jimmy for the great review. We appreciate you taking a moment to let others know of your experience at Gary Bock State Farm. We appreciate you and your business!"
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Debra Barschow

August 20, 2025

5  out of  5
rating by Debra Barschow
"My experience setting up insurance for an additional home was very positive. Gary was prepared for the appointment with a couple of plans to choose from. I felt like he was really considering my needs and circumstances to get the right policy options. He never tried to sell me anything - just options to consider. In other words - he was working for me. The conversations that we had were delightful and also were indicative of the overall client appreciation and interest in my well being when choosing options to protect my home and wellbeing! I left knowing I had come to the right place! Thank you Gary and State Farm!"
We responded:
"Thanks Deb for the kind words in this review. I very much enjoyed visiting with you and helping you choose the right coverages for your needs. I look forward to helping you for years to come! Be safe and thanks for choosing Gary Bock State Farm for all your insurance needs."
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Terri Tripp

July 9, 2025

5  out of  5
rating by Terri Tripp
"Gary is by far the best insurance agent I have ever worked with. He is very knowledgeable and answered all my questions. I walked out of his office feeling very rest assured that my household and cars were taken care of in this changing environment & climate."
We responded:
"Thanks Terri for the very nice 5 Star review. We appreciate you and choosing Gary Bock State Farm for all your insurance needs. Be sure to recommend other friends and family to us. They will be so thankful that you did. We will treat them all with the best service and rates possible! "
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Alisa Gomez

June 27, 2025

5  out of  5
rating by Alisa Gomez
"Dalia was kind and professional. She answered every question I had. And made the switch from one insurance to state farm a breeze. Thank you so much"
We responded:
"Alisa, Thank you for the great review. Dalia is one of our great team members at Gary Bock State Farm. Be sure to tell others about your great experience at our agency. So many are finding great customer service, and great rates with us! We are here to help!"
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deshaun Thomas

June 24, 2025

5  out of  5
rating by deshaun Thomas
"By far the best insurance company I have ever dealt with. Quick and very easy to talk to hands down best insurance out there. Thank you Gary Bock and team for the last 3 years of great service"
We responded:
"Deshaun, thanks for the great review and thanks for being another loyal customer of Gary Bock State Farm. Our team strives to be the absolute best in service and rates for everything from auto, life, home, renters, small business and farm/ranch insurance. Be sure to refer others to us. They will be thankful you did (and so will we)!"
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Karen Hart

June 17, 2025

5  out of  5
rating by Karen Hart
"Easy to work with, pleasant staff."
We responded:
"Karen, thanks for the 5 star review. We appreciate that you took the time to let us know how you feel about our team. We strive to be the best in the industry for customer service, great rates and great relationships. Be sure to tell others to give us a call for their auto, home, farm/ranch, life and business insurance needs. They will be glad you did!"
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Crystal

June 9, 2025

5  out of  5
rating by Crystal
"This is the most awesome office staff I have ever experienced. Gary Bock is the most honest person in insurance."
We responded:
"Thank you Crystal. I/we appreciate your 5 Star review. Thanks for your faithful business with our agency and congrats on your new home. I trust you will love it! Be sure to send others our way for up front, honest insurance for their auto, home, life, and small business insurance. Thanks again for the 5 Star review. We appreciate YOU!"
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DonniAnn Southern

May 7, 2025

5  out of  5
rating by DonniAnn Southern
"I have had very wonderful experiences with the State Farm office. They are very customer service oriented and very helpful in getting me the best deal that they possibly can."
We responded:
"DonniAnn, thank you for taking the time to give us such a wonderful review. 5 Star Google reviews mean the world to us. It shows all the core about who we are. Our entire team is here to provide the best service and rates available to all. Be sure to refer others to us for their insurance needs as well. They will be so thankful you did! "
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Kerri Nielsen

May 6, 2025

5  out of  5
rating by Kerri Nielsen
"Dalia was very helpful in answering all of my questions regarding the changes I made in my policies."
We responded:
"Kerri, thanks for the 5 Star Google review. Dalia and all of our team is ready to help you with your insurance needs. Be sure to tell others to give Gary Bock State Farm a call for their insurance needs too!"
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Jose Velasquez

April 30, 2025

5  out of  5
rating by Jose Velasquez
"Good information Good people and professionals, and every question you ask about thanks u 👍"
We responded:
"Thanks Jose for the great 5 Star Google review. We appreciate you taking the time to give us such great feedback. We look forward to helping you with your insurance needs for years to come."
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Marlene McCallum

March 28, 2025

5  out of  5
rating by Marlene McCallum
"Recently when exploring options for my insurance I met with Steve and had an easy experience that consisted of his graciously listening to my ramblings and making a plan for me that fit my budget AND needs. Easy to talk to, communicative, and up front in the process are key points I took away from my interaction."
We responded:
"Thank you, Marlene! We're so glad to hear that Steve made your insurance experience easy and tailored a plan that fits both your budget and needs. Listening and clear communication are top priorities for us! We truly appreciate your kind words and 5-star review. If you ever need anything, we’re always here to help!"
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Jake Wilkerson

March 18, 2025

5  out of  5
rating by Jake Wilkerson
"Great communication and excellent customer service"
We responded:
"Thank you, Jake! We’re thrilled to hear that you had a positive experience with our communication and customer service. We appreciate your 5-star review and are always here if you need anything!"
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Kiana Campbell-Tarbill

March 14, 2025

5  out of  5
rating by Kiana Campbell-Tarbill
"Super easy, the lady that helped me was so nice and made everything fast and simple. I’m very happy"
We responded:
"Kiana, that is so good to hear that you are another of our satisfied customers. We appreciate you taking the time to do a 5 Star review for us. Be sure to tell others to reach out to Gary Bock State Farm for their insurance needs too."
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Denise Frakes

March 14, 2025

5  out of  5
rating by Denise Frakes
"We have had State Farm for several years and they have always done a fine job of taking care of us. From prompt response from the team; and fair rates. We had to make a claim on one of vehicles that was totaled by a deer in 2022 and the claims process was very easy; mostly done through the app, which I liked. We spoke directly to Steve in our last interaction and he was pleasant, efficient and helpful with our personal circumstance."
We responded:
"Thanks Denise for the 5 Star review. Our office prides itself on being prompt, professional claim service, and great rates too. Be sure to tell others about Gary Bock State Farm and the assistance you are getting from our offices. They will be thankful that you did!"
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Mark Bell

March 14, 2025

5  out of  5
rating by Mark Bell
"Steve was prompt, courteous, and zero pressure! He helped me switch 5 policies and saved me $$!"
We responded:
"Thanks for the 5 Star review Mark. We appreciate your wonderful feedback."
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Darrel Hall

March 12, 2025

5  out of  5
rating by Darrel Hall
"I had great over the phone service. Everything was explained to me perfectly.Not one complaint."
We responded:
"Thanks Darrel for the great feedback. We appreciate your 5 Star review at Gary Bock State Farm. Be sure to invite others to have a great experience with their insurance needs too."
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Tina Woodman

March 11, 2025

5  out of  5
rating by Tina Woodman
"They are very polite and not pushy. They give you all possibilities that are available for your situation. We would recommend them."
We responded:
"Tina, we appreciate your 5 Star review! Our team works hard to provide each customer with a tailored experience for their specific insurance needs, from auto, home, renters, small business, farm/ranch, life and Medicare Sup. We are glad you found Gary Bock State Farm to be your insurance home. We look forward to helping you for many years to come. Be sure to recommend others to give us a call. They will be glad you did!"