State Farm® Insurance Agent Gary Bock
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nick Fischer
December 1, 2025
1
out of
5
rating by Nick Fischer
"DO NOT work with Gary Bock!!! I have never experienced such a horrible customer experience in my life, at times it was comical how unprofessional Gary was… on top of that Gary stole money from us. Gary and his team did a nice job in the beginning, to earn the business, but once we were a customer it completely changed, they didn’t seem to care at all. About three months ago we were quoted a price to pay in full the remainder of our auto policy, which we did as directed. A couple days later Gary’s team said they had given us the wrong price and a refund was owed to us, stating at that time it would take a couple weeks to get that put back on the card we used to make the payment. Every few weeks we would reach out requesting an update and for the first month or so Gary or his team would respond with an excuse, seemingly not interested at all in the experience we as a customer were having. After about a month Gary completely stopped responding completely to our emails and requests for updates. Our policy has now ended, we have found another insurance carrier and we are still owed the refund that we were promised 3 months ago. As a customer we paid exactly what we were told to pay by Gary’s team, they admitted they made a mistake and overcharged us, and told us we would get a refund within a timely manner, and then stopped communicating completely and has yet to issue the refund… Interesting that a customer is being punished when they’ve done exactly what they were told to do. Gary’s team is also very sloppy, a couple times throughout the relationship we would ask them to remove a name from the policy or update a vehicle and months later those were still incorrect, and affecting the premiums, even though we were told things were taken care of. The experience working with Gary Bock and his team was incredibly bad to say the least, I often times wondered how he is still employed. I would pay higher premiums with another agent, just to not have to work with Gary again. State Farm rates and coverages are not too bad, but I wouldn’t even consider working with them again because of the experience that Gary provided. I hope this can help someone in the future who is making a decision between working with Gary and another potential agent."
Al Smith
November 21, 2025
5
out of
5
rating by Al Smith
"Dalia is great. Glad to work with her"
We responded:
"We agree Al. Dalia is one of our great team members, who is here to help you find great auto, home and life insurance rates. Thanks for taking a minute to give us a 5 Star Google review. Be sure to tell others about your great experience at Gary Bock State Farm serving all of Iowa, Minnesota and Illinois."
marci krueger
October 30, 2025
5
out of
5
rating by marci krueger
"I was looking for a car insurance company where I would be dealing with a human not an electronic menu. The human I got at Bock Insurance was Dalia and she is great! Same coverage, lower premium and a great human. Win, win, win."
We responded:
"Thank you, Marci! We’re so glad Dalia could help make the process easy and personal for you. We truly appreciate your kind words and are happy to have you with our State Farm family!"
Andrew Sebetka
October 27, 2025
5
out of
5
rating by Andrew Sebetka
"Great group to work with had a wonderful experience and saved me a lot of money"
We responded:
"Thank you for your kind words, Andrew! I’m so glad we could provide a great experience and help you save. We truly appreciate your trust and look forward to continuing to serve you!"
Cory Mork
October 10, 2025
5
out of
5
rating by Cory Mork
"Dixie was fantastic and easy to work with. 10/10 service."
We responded:
"Thank you so much, Cory! We’re thrilled to hear that Dixie provided fantastic service and made the process easy for you. Your kind words mean a lot, and we look forward to assisting you with your vehicle insurance needs in the future!"
Mindy Jorpeland
October 4, 2025
5
out of
5
rating by Mindy Jorpeland
"Dalia was great to work with and saved us a bunch in our insurance . I also like the fact that the office is local. Highly recommend! A+++"
We responded:
"Thank you so much, Mindy! We’re thrilled to hear Dalia could help save you on your insurance and provide excellent service. Your kind words and recommendation mean a lot!"
Sheila Lynn Brown
October 3, 2025
5
out of
5
rating by Sheila Lynn Brown
"I was able to get my renters insurance for a reasonable price. Plus the agent was able to give me an understanding of what was going to be paying."
We responded:
"Thank you so much, Sheila! We’re glad to hear you were able to get your renters insurance at a great price and feel confident about your coverage. We truly appreciate your kind words!"
JaneBob
September 30, 2025
5
out of
5
rating by JaneBob
"Awesome agency, would highly recommend!"
We responded:
"Thank you for taking a moment to let us know how we are doing. At Gary Bock State Farm we strive every day to provide the best in customer service, and knowledgeable staff that can help you make the right decision for auto, home, renters, life, business and farm/ranch insurance. Thanks again for the 5 Star review. We appreciate you! "
Vero Lopez
September 25, 2025
5
out of
5
rating by Vero Lopez
"Excelente servicio . Confiable en todo momento"
We responded:
"Gracias Vero!"
Russell Pleggenkuhle
September 24, 2025
5
out of
5
rating by Russell Pleggenkuhle
"Great service. Made switching insurance very easy and a breeze. Couldn’t be happier with the service."
We responded:
"Thanks Russell. We appreciate you placing your trust in Gary Bock State Farm for all your insurance needs. We look forward to helping you save $$ and have great coverage for years to come! Be sure to tell other friends and family to give us a call for the same great personal customer service and rates. They will be glad you did! "
Jimmy Harris
August 28, 2025
5
out of
5
rating by Jimmy Harris
"Everyone in the office is very easy to work with!"
We responded:
"Thanks Jimmy for the great review. We appreciate you taking a moment to let others know of your experience at Gary Bock State Farm. We appreciate you and your business!"
Debra Barschow
August 20, 2025
5
out of
5
rating by Debra Barschow
"My experience setting up insurance for an additional home was very positive. Gary was prepared for the appointment with a couple of plans to choose from. I felt like he was really considering my needs and circumstances to get the right policy options. He never tried to sell me anything - just options to consider. In other words - he was working for me. The conversations that we had were delightful and also were indicative of the overall client appreciation and interest in my well being when choosing options to protect my home and wellbeing! I left knowing I had come to the right place! Thank you Gary and State Farm!"
We responded:
"Thanks Deb for the kind words in this review. I very much enjoyed visiting with you and helping you choose the right coverages for your needs. I look forward to helping you for years to come! Be safe and thanks for choosing Gary Bock State Farm for all your insurance needs."
Terri Tripp
July 9, 2025
5
out of
5
rating by Terri Tripp
"Gary is by far the best insurance agent I have ever worked with. He is very knowledgeable and answered all my questions. I walked out of his office feeling very rest assured that my household and cars were taken care of in this changing environment & climate."
We responded:
"Thanks Terri for the very nice 5 Star review. We appreciate you and choosing Gary Bock State Farm for all your insurance needs. Be sure to recommend other friends and family to us. They will be so thankful that you did. We will treat them all with the best service and rates possible! "
Alisa Gomez
June 27, 2025
5
out of
5
rating by Alisa Gomez
"Dalia was kind and professional. She answered every question I had. And made the switch from one insurance to state farm a breeze. Thank you so much"
We responded:
"Alisa, Thank you for the great review. Dalia is one of our great team members at Gary Bock State Farm. Be sure to tell others about your great experience at our agency. So many are finding great customer service, and great rates with us! We are here to help!"
deshaun Thomas
June 24, 2025
5
out of
5
rating by deshaun Thomas
"By far the best insurance company I have ever dealt with. Quick and very easy to talk to hands down best insurance out there. Thank you Gary Bock and team for the last 3 years of great service"
We responded:
"Deshaun, thanks for the great review and thanks for being another loyal customer of Gary Bock State Farm. Our team strives to be the absolute best in service and rates for everything from auto, life, home, renters, small business and farm/ranch insurance. Be sure to refer others to us. They will be thankful you did (and so will we)!"
Karen Hart
June 17, 2025
5
out of
5
rating by Karen Hart
"Easy to work with, pleasant staff."
We responded:
"Karen, thanks for the 5 star review. We appreciate that you took the time to let us know how you feel about our team. We strive to be the best in the industry for customer service, great rates and great relationships. Be sure to tell others to give us a call for their auto, home, farm/ranch, life and business insurance needs. They will be glad you did!"
Crystal
June 9, 2025
5
out of
5
rating by Crystal
"This is the most awesome office staff I have ever experienced. Gary Bock is the most honest person in insurance."
We responded:
"Thank you Crystal. I/we appreciate your 5 Star review. Thanks for your faithful business with our agency and congrats on your new home. I trust you will love it! Be sure to send others our way for up front, honest insurance for their auto, home, life, and small business insurance. Thanks again for the 5 Star review. We appreciate YOU!"
DonniAnn Southern
May 7, 2025
5
out of
5
rating by DonniAnn Southern
"I have had very wonderful experiences with the State Farm office. They are very customer service oriented and very helpful in getting me the best deal that they possibly can."
We responded:
"DonniAnn, thank you for taking the time to give us such a wonderful review. 5 Star Google reviews mean the world to us. It shows all the core about who we are. Our entire team is here to provide the best service and rates available to all. Be sure to refer others to us for their insurance needs as well. They will be so thankful you did! "
Kerri Nielsen
May 6, 2025
5
out of
5
rating by Kerri Nielsen
"Dalia was very helpful in answering all of my questions regarding the changes I made in my policies."
We responded:
"Kerri, thanks for the 5 Star Google review. Dalia and all of our team is ready to help you with your insurance needs. Be sure to tell others to give Gary Bock State Farm a call for their insurance needs too!"
Jose Velasquez
April 30, 2025
5
out of
5
rating by Jose Velasquez
"Good information Good people and professionals, and every question you ask about thanks u 👍"
We responded:
"Thanks Jose for the great 5 Star Google review. We appreciate you taking the time to give us such great feedback. We look forward to helping you with your insurance needs for years to come."
Marlene McCallum
March 28, 2025
5
out of
5
rating by Marlene McCallum
"Recently when exploring options for my insurance I met with Steve and had an easy experience that consisted of his graciously listening to my ramblings and making a plan for me that fit my budget AND needs. Easy to talk to, communicative, and up front in the process are key points I took away from my interaction."
We responded:
"Thank you, Marlene! We're so glad to hear that Steve made your insurance experience easy and tailored a plan that fits both your budget and needs. Listening and clear communication are top priorities for us! We truly appreciate your kind words and 5-star review. If you ever need anything, we’re always here to help!"
Jake Wilkerson
March 18, 2025
5
out of
5
rating by Jake Wilkerson
"Great communication and excellent customer service"
We responded:
"Thank you, Jake! We’re thrilled to hear that you had a positive experience with our communication and customer service. We appreciate your 5-star review and are always here if you need anything!"
Kiana Campbell-Tarbill
March 14, 2025
5
out of
5
rating by Kiana Campbell-Tarbill
"Super easy, the lady that helped me was so nice and made everything fast and simple. I’m very happy"
We responded:
"Kiana, that is so good to hear that you are another of our satisfied customers. We appreciate you taking the time to do a 5 Star review for us. Be sure to tell others to reach out to Gary Bock State Farm for their insurance needs too."
Denise Frakes
March 14, 2025
5
out of
5
rating by Denise Frakes
"We have had State Farm for several years and they have always done a fine job of taking care of us. From prompt response from the team; and fair rates. We had to make a claim on one of vehicles that was totaled by a deer in 2022 and the claims process was very easy; mostly done through the app, which I liked. We spoke directly to Steve in our last interaction and he was pleasant, efficient and helpful with our personal circumstance."
We responded:
"Thanks Denise for the 5 Star review. Our office prides itself on being prompt, professional claim service, and great rates too. Be sure to tell others about Gary Bock State Farm and the assistance you are getting from our offices. They will be thankful that you did!"
Mark Bell
March 14, 2025
5
out of
5
rating by Mark Bell
"Steve was prompt, courteous, and zero pressure! He helped me switch 5 policies and saved me $$!"
We responded:
"Thanks for the 5 Star review Mark. We appreciate your wonderful feedback."