State Farm® Insurance Agent Gary Bock

"Chris, we very much appreciate you sharing your experience with us for others to know that we are not a usual insurance agency. We really do try our best to be prompt, efficient, friendly and simply helpful (yes, even/especially when half the city did get hit with a massive hail storm). The sheer # of hail claims may be huge, but we do our best to respond to every email/call/text as quickly and accurately as possible. Thanks again for taking a moment to do a 5 Star review for us. We want others to know that we are a unique insurance agency here to help with great rates, great service and years of knowledge of the insurance industry. Be safe! ~ Gary"

"Bret, Thanks for the 5 Star review. It was great meeting you this week. So many are coming to us from Allstate for better rates, service and more. Be sure to tell your friends/family to come see us! Enjoy this beautiful weather on your bike! Knowing that State Farm has you covered."

"Pat, thank you for letting me know your experience with Dalia in our agency. She is one of our great, personable, knowledgeable, and experienced team members. She has been licensed over ten years and does a great job with each of our customers. Be sure to tell others about your 5 Star experience at Gary Bock State Farm. We help people with their auto, home, renters, life insurance needs across Iowa, Minnesota, Illinois and soon to be Missouri also. We are here to help with expert level experience in practical ways."

"Shaun, Thanks for the 5 Star review. Michelle is definitely one of our rock star team members who loves to help others find just the right coverage for all. Be sure to tell others about Michelle and have them give our office a call. We are here to help save them $ and get better auto, home, renters, life insurance and more."

"Jennifer, thank you for the 5 Star review. We love to hear great feedback on our rates and service. Be sure to tell others to give Gary Bock State Farm Insurance a call for their auto, renters, life and other insurance needs!"

"Mayra, thanks for the 5 star review. We appreciate you taking a moment to do one for us. Dalia is one of our great team members. We strive to help everyone experience great rates, and friendly service. We insure in Iowa, Minnesota and Illinois. Be sure to send others to us their insurance needs. "

"Thanks Hope for the 5 Star review. We appreciate your business and recommendation to all. It was great visiting with you and helping you with your auto, home, life insurance needs. Congrats on what is ahead for your lives together too. We are so excited for you all!"

"Thanks Cory. Appreciate your 5 Star review for Gary Bock State Farm. We appreciate your recommendation to others on where they should get their auto, renters/home, life and other insurance needs. We love to help people from Iowa, Illinois, and Minnesota on their insurance needs. Will be sure to reach out to you for more trout fishing info in the near future..."

"Thanks Matt. We appreciate that you took the time to give our offices a 5 Star review! It was great to meet with you to help you with your insurance questions and to help you save you $$$ on your auto and home insurance. Be sure to tell others to give us a call. We are here to help before life happens!"

"Marilyn, thank you for the 5 Star review. It was great visiting with you and John this week. Michelle is certainly one of our fun, knowledgeable team members. So glad that she was able to help you get all your insurance needs into place and to save you the $$ that would make anyone smile! Not to mention the great replacement homeowners insurance coverage we have, compared to so many today. Be sure to tell others that they can find the best auto, home, life, renters and Med Sup insurance rates and service in the Waterloo, Cedar Falls, Iowa area and beyond at Gary Bock State Farm. They will be so glad you referred them to us."

"Thanks Dave for the 5 Star review. We appreciate you bringing allowing us to help you with your insurance needs. We definitely pride ourselves in providing great rates, great service while building relationships that help you get the coverage you need. Be sure to tell others to come see us too for their auto, home, Med Sup, life coverage needs too. We are here to help!"

"Marcia, welcome to Gary Bock State Farm. Thanks for the 5 Star review. We appreciate you taking the time to share with others the great experience you had with Michelle. She is one of our great customer-focused team members. We look forward to helping you for years to come! Be sure to tell other friends and/or family to come to Gary Bock for great rates and service for all their insurance needs."

"Thanks Angelica. Dalia sure is a "go to" for your insurance needs/questions. She is one of our great team members who loves to help others with their auto, home, renters, life and disability insurance needs. Be sure to tell others to give us a call for their insurance needs too!"

"Hi Mitch, thank you for reaching out. I am sorry that you had a bad experience. As you can tell, that is not normal for our agency. As I reviewed your account, I do see that the end of February you did bring your one auto to State Farm. I did some research with the team member who submitted the cancelation for you. I have my service team working to get the full cancelation refund back to you promptly. If you need anything in the meantime, please don't hesitate to reach out to one of my offices for assistance."

"Lindsey, I am so sorry that you were not satisfied with your experience with our agency. As you can tell, that is extremely unusual, as we have had over 200 5 Star Google reviews over the past 15 months. I know from speaking with you that you certainly have had a challenging past year or so through the divorce and the separate dog bite litigation. I noticed that from your initial low review that was originally posted you mentioned Steve who is no longer employed with our agency but decided to change that review to not include that. I also noticed in the original post that you mentioned never speaking or communicating with me and changed that post to post this different low review. In the original post you mentioned that I never communicated with you, which is interesting, since I remember and made notes of speaking with you, talking about many things that are going on in your life, where you work in Urbandale, your family, just to name a few. I also have over 20 email exchanges/phone calls that were from either you and/or your boyfriend regarding your account. That being said, I would say that with all the changes of vehicles in/out, adding a youthful driver, removing a spouse and other drivers from your household, to, as you mentioned, adding a new vehicle and more definitely was a number of items to process for State Farm, right as State Farm was going through the largest change in their quoting AND billing systems that I have ever seen. The good news is that it has produced a much nicer, smoother, and often times better savings for current and future insureds. However, unfortunately, at the time you were doing all these changes personally, unfortunately so was State Farms systems, which did result in delays in processing. For that I am sorry. Please know that I have spoken many times with State Farm on your account, to rectify the issues and they have promised that they have done all they can on your account. Again, I wish you and yours all the best and do apologize that your account landed right in the middle of State Farms systems shifts which certainly gave a wrong image of my agency. Again, as you can tell from the numerous 5 Star reviews, it is an unheard-of experience by our numerous satisfied customers."

"Stephenie, thanks for taking a moment to do a 5 Star Review for us. We appreciate your business. It is great to be able to help generations of your family with their insurance needs. We are so excited for you in the purchase of your new home. Hope the move goes well! Be sure to refer other friends and family to us for their auto, home, life insurance needs. They will be glad you did! "

"Pepe. Thanks for the 5 Star review. Much appreciated!"

"William, thanks for the great conversation and the great review. I appreciate you! Be sure to refer other friends, family and others to us for great auto, home, life insurance rates too! Be safe out there. I look forward to helping you for years and years to come."

"Thanks Teegan for the 5 star review! We strive to provide fast efficient auto insurance, home insurance, life insurance for people in Iowa, Illinois, and Minnesota. We are glad you found working with us was fast, easy service too! Be sure to tell others to call Gary Bock Insurance for their insurance needs."

"Dahiana, THANKS for the 5 Star review! We appreciate YOU taking the time to leave us a great review. Be sure to tell everyone you know to call Gary Bock State Farm for their auto, home, and life insurance needs. Dalia is certainly one of our team favorites for sure!"

"Gracias Junior!"

"Thank you Rana. We appreciate you giving us a 5 Star review. You will love our rates and our service. Be sure to refer others to us for their auto, home, renters, and life insurance needs. We are here for you! "

"Lisabeth, thank for the 5 Star review. We definitely have great auto insurance rates. Our home, life and rental insurance rates are also incredibly loved too! Be sure to tell others to call Gary Bock State Farm for their insurance needs. They will be glad you did!"

"Thanks Katie for taking a minute to do a 5 Star Google Review. They mean a lot to our office. I agree Cassidy is one of our great team knowledgeable and responsive team members! Be sure to tell others about Gary Bock State Farm for all their life, auto, home, farm and rental insurance needs. They will be glad you did! "

"Michelle, Thank you for taking the time to give our agency a 5 Star review. We love helping people with auto insurance, RV insurance, home insurance, life insurance and more. I am very proud and thankful for our knowledgeable and personable team. We strive every day to make insurance easy and affordable. Be sure to refer other friends and family to Gary Bock State Farm. We provide the same great personable, knowledgeable service and rates to all!"